Terms of ServiceHosting Use Policy We provide web hosting to many clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were established to ensure these obligations are met. All services provided by us may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Gunderson Enterprises, LLC and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. The following content will not be tolerated on any package. 1. Audio or Video Files, except .swf format, which are done in such a way that would cause excessive CPU drainage and could ultimately crash the server. Many efficient delivery methods are now available which would not cause excessive loads. If in doubt, contact us first. 2. Any content that is considered to be offensive. This includes but is not limited to pornography and sex-related merchandising. Gunderson Enterprises, LLC does not host any adult content of any type on its servers. We also do not permit sites which are linked to any of the above adult content or linked to adult content directories. 3. CGI based Forums/BBS. There are a number of good PHP based Forums available, some of which come included with Fantastico included in your hosting package. We recommend you use these programs. 4. Software downloads, unless created by the client or permission is given to the client for free distribution under GPL guidelines. Also prohibited are sites that promote any illegal activity or present content that may be damaging to Gunderson Enterprises, LLC servers or any other server on the internet. Links to such materials are also prohibited. Examples of unacceptable content or links: - Pirated software Gunderson Enterprises, LLC will be the sole arbiter as to what constitutes a violation of this provision. Software If you need us to upgrade your zen cart, please visit our website. We also REQUIRE that if you are using Zen Cart's "Tell a Friend" function that you have it set to NOT allow a guest to tell a friend so that the button does not get spammed by robots. To verify this is your setting, log into your zen cart admin, go to Configuration>Email Options and You will see Allow Guest to Tell A Friend - this MUST be set to FALSE. E-mail Mass emailing (more than 200 emails sent out at once) including, without limitation, commercial advertising, opt-in emails, and informational announcements, from a Gunderson Enterprises, LLC server is strictly prohibited. We require that if you have a zen cart website and have newsletter subscribers, you use MailChimp (free service) or Constant Contact, or other mail service for sending out a newsletter to more than 200 subscribers. Because Zen Cart does not "throttle" emails, it dumps them all on the server at one time, this can cause the server to go down and also delays any emails that attempted to be sent out by other hosting clients. Depending upon how many subscribers you have, this could take hours for other client's emails to go out because of all of your emails sitting in queue waiting to go out. When these emails are sent out, we receive a notification from the server telling us that the email server is being overloaded and what account is causing the overload. If we receive these notifications for any hosting account - you will be contacted individually and asked to move your site to another server with refund of any unused prepaid hosting and dedicated IP payment. If there is a second occurance after the initial request, we reserve the right to terminate your account without notice or refund of prepaid hosting / dedicated IP payments. MLM (Multi-Level Marketing) System And Network Security We reserve the right to refuse, cancel, or suspend service at our sole discretion. It is of the utmost importance that any software used on this server be maintained and updated when updates are available in order to ensure there are no security risks to the server. Limitation Of Liability Violations of these Acceptable Users Policies should be referred to us using Contact Us page! All complaints will be investigated promptly. Disclaimer Account Activation If you sign up for an account and do not follow our terms, no refunds will be given. Account Cancellation Account Payment Terms Amending the Terms of Service Gunderson Enterprises, LLC
Revised: Tuesday, August 1, 2006 |